Looking to add live chat functionality to a Magento 2 website? Then read on, as we’re taking a look at some of the best live chat extensions available…
Live chat empowers you to provide exceptional customer service by resolving customer problems instantly. It can drive more conversions, too, as you can respond to sales queries in real-time, eliminate buyer friction, and provide a reassuring human presence until customers are ready to pull out their wallets.
In this collection of Top 10 Best Magento 2 Live Chat Extensions for 2020 from hundreds of the live chat extensions in the market based on provider, highlight features, description, demo, price, and details.
Here are some of the best Magento 2 Live Chat extensions for 2020.
Pure Live Chat for Magento 2 will help you to increase loyalty level of your clients. Reply to them as fast as possible. The extension provides you with a capability to configure Live Chat Window. Handy dashboard for the operator makes the work process fast and easy. Be the first one among storeowners to make your store alive.
- Compatible with Magento® 2;
- Chat window is fully customizable, you can brand it with your logo, colors and design;
- Get additional information about your customers, such as their location, referral pages etc.;
- Multi-chat support (chat with multiple people or invite other team members to your chat);
- Engage chat with your site visitors;
- All conversation stats and transcripts are saved in the chat history, so you can view and e-mail it to clients if necessary;
- Simple to use and install, no programming skill required.
Magento Live Chat Extension extension allows administrators to easily control the chat system on their website, reach more customers, and increase customer satisfaction with your store’s customer service. Satisfaction with customer satisfaction is the number one criterion that every store wants to perform well. Do not hesitate any longer, choose this module for your store today.
- Ability to decrease abandoned cart
- Support multi-chat
- Help increase the sales
- Easy to enhance the resolution time
- Help track and manage the chat system easily
Magento 2 Live Chat by Landofcoder extension is integrated with Facebook and Messenger to enhance communicating with your customers. Now, with one extension only, you can get their Social Login and chat with them at the same time. Seamlessly connecting to many customers at once, customizing your chat box’s appearance are much simpler.
- No limit the history chat
- User-friendly interface
- Allow setting a chat’s name
- Easy to manage and monitor the chat system
- Increase the sales for the store
Magento 2 Zopim Chat is one of the great solutions to solve customer problems and improve customer satisfaction. With this tool, you can reach customers and directly address their requests in the fastest way.
- Allow admins to interact with visitors easily
- Easy to drive conversion rate of the store
- Ability to see where the visitors access your site
- Able to increase the satisfaction of customers
Tawk.to is a live chat application that integrates with Magento. It’s a great tool to get in touch with your customers. It helps you chat with your visitors on the site. This helps shop owners to easily manage and monitor customer interactions online as well as improve customer service.
- Allow tracking and chatting with visitors on your site
- Easy to install and manage
- Ability to connect anywhere as well as contact customers quickly
- Enable increasing the customer satisfaction
- Able to approach customers to understand them
Chat System for Magento 2 amazing module allows you to set up live chat system in your Magento2 store. The customers can do live conversations with the admin or the chat agents. Customers can use live chat system for their queries or questions. The admin can create different Chat Agents for better management of customer queries. All customer queries are automatically assigned to the available chat agents.
- Allow admins to set a name for chat system
- Let admins modify color for background, chat window, header, text, etc
- Easy to upload images for the chat profile picture
- Ability to establish the chat status such as online, busy or offline
- Allow attaching for images, documents or zip files on chat system
5+ Best Live Chat Extensions for Magento 2 Click To Tweet
We hope you found this comparison of top 10 best Magento 2 Live Chat extensions useful. You may also want to see our list of 10 Best Magento 2 Social Login Extensions for 2020.
If you liked this article, then please subscribe to our Newsletter for Magento tutorials. You can also find us on Twitter and Facebook. If you have any problem or would like to add to the discussion, leave a comment below!